Private Charter Services
PASSENGERS: All charter pick-ups shall be done on the Arrivals level at Door 4 and 5. Please ensure your group is assembled and all luggage is collected before coordinating with your bus provider to ensure timely pick-up.
BUS PROVIDERS: Washington Dulles International Airport welcomes all charter bus services without a permit. The Airport asks that any bus company with a scheduled pick-up fill out the Charter Bus Form at least 24 hours before a planned trip. This information is essential for Airport staff to provide timely communication with companies utilizing our curbs and roadways, especially during heavy congestion or emergencies.
All pick-ups will be done at Arrivals Doors 4 and 5. Buses may NOT be left unattended on the curb at any time; Public Safety will ticket any violators.
All bus staging will be done in our cell phone lot at the corner of Autopilot Drive and Rudder Road. Please use the Aviation Drive exit to access the Cell Phone Lot location.
Cell Phone Lot Map and Directions
If you have any questions or concerns, contact Airport Operations at 703-472-7777 or Public Safety non-emergency at 703-572-2400.